Privacy policy

Last Updated: March 2026

Monica Kieu, DO FACS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit drmonicakieu.com (the "Site"). Please read this policy carefully.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Submit a consultation request or contact form (name, email, phone number, and any details you share about your areas of interest)

• Sign up for email communications

• Contact us by phone or email

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and time spent on the Site. This is collected via cookies and analytics tools (such as Google Analytics) to help us understand how visitors use our Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries

• Schedule and confirm appointments

• Send you information about our services if you have opted in

• Improve our website and patient experience

• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. HIPAA Notice

Information submitted through this website is not transmitted through a HIPAA-secure channel and should not include protected health information (PHI). If you are an existing patient, please contact our office directly by phone or through our secure patient portal for matters involving your medical records or health information.

Our Notice of Privacy Practices, which governs how we handle your protected health information as a medical practice, is provided separately at the time of your first appointment and is available upon request.

4. Cookies

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience and analyze Site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

5. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you

• Request deletion of your personal information

• Opt out of the sale of your personal information (we do not sell personal information)

• Not be discriminated against for exercising your privacy rights

To make a request, please contact us at concierge@drmonicakieu.com or call (949) 645-5179.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information you provide against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our Site is hosted on Squarespace and may use third-party services such as Google Analytics and Instagram. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

8. Children's Privacy

This Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy or how we handle your information, please contact:

Monica Kieu, DO FACS

361 Hospital Road, Suite 522, Newport Beach, CA 92663

9301 Wilshire Blvd, Suite 100, Beverly Hills, CA 90210

Email: concierge@drmonicakieu.com

Phone: (949) 645-5179